• Trial

We may offer a free or a paid trial subscription for service. Unless you cancel at least 24 hours before the end of the trial, you will be automatically charged a price indicated on the payment screen for a chosen subscription period.

Once your free trial converts to a paid subscription, your paid subscription will continue to automatically renew at the end of each period, until you cancel. To avoid charges for a new subscription period, you must cancel before the end of the then-current subscription period or trial period as described above.

  • Subscription

The subscription renews automatically at the end of each period (each week, month, 6 months, year, or otherwise, depending on the option selected by you at the time of purchase) until you cancel.

Deleting your account does not cancel your subscription. 

  • Discounts

We may offer subscriptions and other purchases at promotional prices. Such promotional prices will be effective for the first subscription period, whereas the next subscription renewal will be activated at the standard, non-promotional price. 

If your account has insufficient funds to pay for the subscription, we reserve the right to provide you a discount or an opportunity to use the Service for a shorter period of time. The size of discount will depend on the effective special offers, and the payment plans - on the amount of funds on your account.

  • Payment method

Payment will be charged to the payment method you submitted at the time of purchase at confirmation of purchase. You authorize us to charge the applicable fees to the payment method that you submit.

  • Cancellation

Canceling your subscription means that the automatic renewal will be disabled, but you will still have access to all your subscription features for the remaining time of then-current period. 

You can cancel a trial or a subscription by contacting our support at support@topoin.com or by clicking on “Cancel” button in your account before the end of the free trial or then-current subscription period. 

  • Changes

To the maximum extent permitted by applicable laws, we may change subscription fees at any time. We will give you reasonable notice of any such pricing changes by posting the new prices on the website and/or by sending you an email notification, or in other prominent way. If you do not wish to pay the new fees, you can cancel the applicable subscription prior to the change going into effect.

  • Refunds

To the extent permitted by applicable law, all purchases are non-refundable and/or non-exchangeable and there are no refunds or credits for partially used periods, unless otherwise is stated herein or is required by applicable law.

NOTE FOR EU CITIZENS:

If you are an EU user, you have a period of 14 days to withdraw from a contract, without giving any reason, and without incurring any costs. 

Subject to the above clause, to exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by e-mail. You may use the model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

If you withdraw from this contract, we shall reimburse you for all payments received from you. We will make the reimbursement without undue delay, and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you have been presented with, and you have provided your prior express consent to begin the performance during the right of withdrawal period and acknowledgment that you will lose your right of withdrawal, then, unless the Service is defective, you will not be eligible for a refund in relation to digital content and will only be eligible to a proportional refund in relation to digital service. If this provision applies, we will provide you with a copy of the confirmation of your prior express consent and acknowledgment on a durable medium.

NOTE FOR RESIDENTS OF US STATES:

If you reside in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin and cancel the purchase at any time prior to midnight of the third business day after the date of such purchase, we will return the payment you have made. In the event that you die before the end of your subscription period, your estate shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your death. In the event that you become disabled (such that you are unable to use our Service) before the end of your subscription period, you shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your disability.

 

If you have any questions in relation to the subscription terms, please contact us at support@topoin.com.

Please take a screenshot of this information for your reference. This may help you to control your subscriptions. 

Last updated: 02 October 2023